Musikhaus Thomann, a family-owned company, expanded its existing logistics centre at corporate headquarters in Treppendorf, Germany in 2018. For an investment of 27 million euros, the number of shipments was increased by up to 50 percent and the order processing time was reduced to 28 minutes. This enables the Musikhaus to supply its 12 million customers around the world optimally and in the shortest possible time.
EXPANSION DURING ONGOING OPERATION Perfect networking of the new and old systems without any problems
SHORT LEAD TIMES It now takes 28 minutes to fulfil an order
OPTIMISED PERSONNEL REQUIREMENT A high degree of automation ensures improved processes and optimum use of resources
From Germany to the world: From its chief distribution centre in Treppendorf, Musikhaus Thomann supplies more than 12 million customers around the world. The family-owned company decided in favour of an expansion of the existing system in order to bring it up to par. The company processes an average of 15,000 packages a day – on peak days, it can be up to 28,000. Therefore, the goal was to construct a new, comprehensive logistics centre that would integrate the existing system into the processes while bringing its technology in line with the state of the art.
The new logistics centre enables not only up to 50 percent higher output, but has cut the order lead time to just 28 minutes.
It was exceptionally important to ensure the expansion of the existing system during operation. As one of the world's largest shippers of music equipment, Thomann's highest priority was meeting delivery commitments. A seamless coupling of the new and old buildings was the criterion for determining the success of the retrofit project. Finally, a solution was implemented that unites old and new and works in a perfectly networked fashion.
A particular highlight of the Thomann intralogistics solution is the fully automatic picking of large cartons (original cartons). The goods can be removed from storage directly from the automatic mini-load warehouse (AKL) and routed directly to shipping without being touched.
Musikhaus Thomann was founded in 1954 in Treppendorf, Bavaria. Today, the family-owned company has over 1,600 employees. With over 12 million customers, it is one of the world's largest online music dealers in terms of sales.
Erich Schlenkrich
Vice President Business Development Industrial & Consumer Goods
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